Frequently Asked Questions


Answers to the most commonly asked questions. Send us your question to info@comiccon.cz, where we will answer it and if it interests more people, we will add it here.

Comic-Con Prague is a new pop-culture festival, which has been inspired by Comic-Cons around the world. It brings together a wonderful program of events, especially for fans of sci-fi, fantasy and horror in games, films, anime and comics, books and illustrations, music and costumes etc. The program includes Question & Answer sessions, photo opportunities, and autograph sessions with international and domestic actors, comic authors, writers, and other artists and interesting personalities. Comic-Con Prague also includes gaming tournaments, film screenings, competitions, workshops, lectures, presentations, exhibitions, concerts, fan merchandise…
Comic-Con Prague will take place at the O2 universum, which is a new congress centre in Prague, from the 7th to the 9th February 2020.
Comic-Con Prague is run by Comic-Con s.r.o., which falls under the control of the non-profit group SFK Avalon. This organisation organises events such as Festival fantazie, PragoFFest, and other pop-culture festivals. The main organisers alongside SFK Avalon are Active Radio plc. and its team, No Limits. This team has put together hundreds of different events in the past.
There are many different ways to get to Comic-Con Prague. For more information, please see the Information section and click on the Transport sub-section.
Friday 7th February 2020: 14:00 until 23:00
Saturday 8th February 2020: 9:00 until 23:00
Sunday 9th February 2020: 9:00 until 19:00
Events in the games rooms begin immediately after the venue opens. Events in the halls begin an hour after the venue opens.
Of course! Comic-Con Prague is a great opportunity to meet other fans with similar interests to you.
Absolutely. You are most welcome to come in costume, but it must meet the costume criteria as set out in the Rules of Participation.
You can buy tickets for one day, two days, or three days. Ticket prices start at 590 Kč for Friday or Sunday, 890 Kč for Saturday, and 1890 Kč for the whole three days. Ticket prices will increase as we draw closer to the event. VIP tickets cost 4990 Kč. These tickets are valid for the whole three days and pre-sale prices will remain the same until the 31st December.
Children younger than 9 years old pay half price. They must provide proof of their age at the designated entrance for families with children up to 9 years old.
Participants with a disability also pay half price. In order to acquire a discount, you must send a request and a scanned copy of your disabled pass to the email address ticket@ticketmaster.cz, in the customer service section of the TicketMaster website.
Tickets can be purchased through the TicketMaster pre-sale website. Tickets are limited, so they may sell out at the venue.
It isn’t necessary, but it might be better for your own personal comfort (should your phone stop working or there was a problem with the barcode reader etc.).
Tickets will be scanned upon entry to the festival. Attention: The QR code can only be scanned once. Once scanned, your ticket becomes void and cannot be used again.
For re-entry during the same day, you need to activate your ticket again by placing it on the entry terminal as you exit the building.
Please do not publish or share your ticket online before the event begins.
Yes, it is one of the requirements at O2 universum.
That’s fine. Tickets are not directly linked to individuals. On the other hand, only the person with a valid ticket and an undamaged wristband can re-enter the venue during the day.
The festival program and organisation focuses more on adults and young adults, nonetheless, you can bring your child with you.
Children who are 9 years old or younger are entitled to a reduced ticket rate. You must provide proof of age at the entrance for families with children using an insurance card or another document.
Adult companions are responsible for the care of these children, the organisers do not assume this responsibility.
Children younger than 15 years must be accompanied by an adult.
Entry with a pram is not permitted.
No animals or pets are permitted at the festival, except assistance dogs.
One ticket is valid for each day, even for weekend participants. There is a single entrance to the building.
There will be a separate entrance to the building for families with children of up to 9 years of age due to proof of age requirements for discounts.
VIP ticket holders will have their own separate entrance.
Cosplayers whose luggage, costumes, or costume parts do not adhere to the rules for forbidden items, will have their own separate entrance.
You have the right to priority entry into the building using a separate entrance, priority entry into halls E2 and B, and reserved seating in the front rows of these two lecture halls (and no others) until 10 minutes before each event is due to begin. You also receive priority access to photo opportunities and autograph sessions.
You have a separate refreshments station (shared with the organisers, sellers etc.), where the waiting times should be shorter.
You will receive a VIP bag with merchandise and gifts at Comic-Con Prague’s reception, after you have entered the venue.
It means that you are entitled to half price tickets. You will receive your discount once you have requested it and sent a scanned copy of your disabled pass to the email address ticket@ticketmaster.cz, which can be found in the customer service section of the TicketMaster website.
VIP ticket prices, photo opportunities, and autograph sessions cannot be purchased at a discounted rate.
For official press activities at Comic-Con Prague, you need to get accreditation. The deadline for requesting press accreditation with the email address press@comiccon.cz is the 31th December. We are not required to adhere to your request, as there are limited places and places for journalists and guests is very limited.
If you are a regular paying participant, you do not have access to advantages that accredited guests possess, and you can only take pictures on a compact camera or mobile phone.
Yes, but you must activate your ticket again by scanning it on a ticket terminal at the entrance to the venue.
If you do not activate your ticket, you will not be able to re-enter the venue during the same day. You can only return the following day with a valid ticket.
Designated exits should be used when leaving the building. Entry with a wristband and an original ticket can be carried out through a separate entrance to the building.
Smoking is permitted on the roof of the building, which is accessible via the 3rd floor by lecture halls D12 and D4. You may also smoke outside, at an adequate distance from the building. We would like to remind you that you must activate your ticket if you leave the building.
Once you have purchased a ticket, including VIP tickets, vouchers for photos, autographs etc., your ticket is non-refundable. Tickets are transferrable to another person before check-in, but not after check-in.
In the event that a guest cancels his/her appearance, we will not refund your entry fee and VIP ticket. Money spent on purchasing vouchers for photographs and autographs for that specific guest will be transferred to the bank account from which they were purchased.
In the event that you do not comply with our rules for entering the building, we will revoke your right to obtain a refund.
If your luggage falls does not break the rules for banned items and falls within a size limit of 35 x 45 x 25 cm, then you may use the cloakroom on the first floor for free. If your luggage does not meet the criteria for entry, please use other solutions (such as storage boxes in front of O2 universum, storage at the station, leaving your luggage with friends, leaving it in your hotel/hostel).
The closest ATMs can be found in the Galerie Harfa shopping mall, which is right next to O2 universum. Attention: In order to leave Comic-Con Prague during the day, re-activate your ticket by placing it on the ticket terminal at the entrance. Otherwise, you will not be able to re-enter the venue.
You will find refreshment stations in the festival area, which are provided by O2 universum (more information will follow).
You can also find Galerii Harfa , which has plenty of refreshment options, or several pubs.
Try the Lost & Found section at the Comic-Con Prague reception.
You are more than welcome to take photos and videos on your mobile phones and small, compact cameras, and then share your photos on social media using the hashtag #comicconprague
Nevertheless, during an event, photography is only permitted until 5 minutes after the event has started, and then 5 minutes before it ends. Some events may prohibit photography and filming altogether. Moreover, large cameras are not permitted without prior accreditation.
It is also forbidden to take photographs with guests in any way other than purchasing vouchers for official photos.
If you break the rules, we reserve the right to eject you from the venue without a refund for your ticket.
By participating in Comic-Con Prague, you acknowledge that we can use you in official photographs and videos from the event. Photos and video recordings can be used on the Comic-Con Prague website, on social media, for Comic-Con Prague marketing purposes, and in material published by media companies.
You have access to all events where there is a free space. The capacity of the lecture halls is set by the organiser.
Events with international guests in halls B and E2 will mostly be in English, but they will be simultaneously translated to Czech. Details for getting earphones where you can listen to the translation will be added later.
Films will be screened in their original format with Czech subtitles. Most video games will be in English.
Events in other halls will mostly be in Czech. There will be some exceptions of English events with international guests, and these events will not be translated.
Comic-Con Prague 2020 is the first of its kind, so we do not plan on clearing the rooms between events. Nonetheless, we will clear rooms between events should the need arise during the festival itself.
Artist Alley is a place on the 1st floor where you can purchase smaller items of fan merchandise, accessories, printed photos with autographs etc. It is also suitable for cosplayers, makers of small jewellery, writers, comic book authors, sellers of items from their vast collection etc.
It it prohibited to sell items here that do not comply with copyright laws.
Sellers of larger items will be able to use retail stations on the 2nd floor.
Information on photographs and autographs is being prepared and will be made public shortly.